{"id":3342,"date":"2023-07-20T16:17:41","date_gmt":"2023-07-20T16:17:41","guid":{"rendered":"https:\/\/newanderthal.stg.mindshaker.com\/technical-services-and-management\/"},"modified":"2023-09-27T17:11:16","modified_gmt":"2023-09-27T17:11:16","slug":"servicos-tecnicos-e-de-gestao","status":"publish","type":"post","link":"https:\/\/newanderthal.pt\/pt-pt\/servicos-tecnicos-e-de-gestao\/","title":{"rendered":"Servi\u00e7os t\u00e9cnicos e de gest\u00e3o"},"content":{"rendered":"<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/09\/LOGOS_NOVOS_TBC-01-1-3.svg\" alt=\"\"><\/p>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/08\/location.svg\" alt=\"\"><\/p>\n<h2>Location<\/h2>\n<div>\n<p>Global<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/08\/industry.svg\" alt=\"\"><\/p>\n<h2>Ind\u00fastria<\/h2>\n<div>\n<p>Servi\u00e7os IT, Tecnologia e consultoria<\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/08\/technology.svg\" alt=\"\"><\/p>\n<h2>Tecnologia<\/h2>\n<div>\n<p>Microsoft, Apple<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h2>Background<\/h2>\n<div>\n<p>Empresa de Outsourcing de TI e solu\u00e7\u00f5es de gest\u00e3o com consultoria estrat\u00e9gica e um grupo de l\u00edderes mundiais, concebida exclusivamente para empresas farmac\u00eauticas e biotecnol\u00f3gicas emergentes. As suas solu\u00e7\u00f5es s\u00e3o l\u00edderes na ind\u00fastria e tem como miss\u00e3o responder a exig\u00eancias da gest\u00e3o de TI e ser pioneira na pr\u00f3xima gera\u00e7\u00e3o de medicamentos, tecnologia e conhecimentos que salvam vidas.<\/p>\n<\/div>\n<h2>Desafio<\/h2>\n<div>\n<p>Criar uma opera\u00e7\u00e3o para a instala\u00e7\u00e3o, armazenamento e expedi\u00e7\u00e3o de equipamentos inform\u00e1ticos por toda a Europa, atrav\u00e9s das melhores pr\u00e1ticas que garantam a qualidade dos servi\u00e7os prestados, a rapidez de entrega e o acompanhamento constante da entrega e apoio ao utilizador final.<\/p>\n<\/div>\n<h2>Abordagem<\/h2>\n<div>\n<p>Fornecer servi\u00e7os t\u00e9cnicos para o dep\u00f3sito, instala\u00e7\u00f5es, embalagem, expedi\u00e7\u00e3o e invent\u00e1rio de equipamento do utilizador final:<\/p>\n<ul>\n<li>Instala\u00e7\u00f5es e dep\u00f3sito<\/li>\n<li>Actividades t\u00e9cnicas<\/li>\n<li>Log\u00edstica<\/li>\n<li>Sistema de gest\u00e3o da informa\u00e7\u00e3o e invent\u00e1rio<\/li>\n<li>Gest\u00e3o de incidentes<\/li>\n<\/ul>\n<\/div>\n<h2>Entrega de Valor<\/h2>\n<div>\n<p>Com in\u00edcio em 2018, a nossa opera\u00e7\u00e3o tem garantido Depot Services em toda a Europa desde ent\u00e3o, apoiando milhares de utilizadores em ind\u00fastrias de cuidados de sa\u00fade como a farmac\u00eautica e a biotecnol\u00f3gica.<\/p>\n<p>Os principais resultados s\u00e3o:<\/p>\n<ul>\n<li>Processos de instala\u00e7\u00e3o autom\u00e1ticos<\/li>\n<li>Instala\u00e7\u00f5es f\u00edsicas com medidas de seguran\u00e7a<\/li>\n<li>Atualiza\u00e7\u00e3o constante dos procedimentos de apoio<\/li>\n<li>Invent\u00e1rio atualizado<\/li>\n<li>Rastreamento de envios<\/li>\n<li>Atualiza\u00e7\u00e3o online dos pedidos de servi\u00e7o atrav\u00e9s da ferramenta ITSM<\/li>\n<\/ul>\n<\/div>\n<div>Descubra como agir quando o seu neg\u00f3cio anda mais r\u00e1pido do que os seus projetos tecnol\u00f3gicos<\/div>\n<p>\n    <a href=\"mailto:geral@newanderthal.pt\">Entre em contacto<\/a>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"class\":\"uk-position-relative\",\"header_transparent\":\"light\",\"height\":\"percent\",\"image_position\":\"center-center\",\"image_size\":\"cover\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"css\":\"@media (max-width: 960px) {\\n    .el-column {\\n\\t\\tmargin-bottom: 120px;\\n    }\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"maxwidth\":\"2xlarge\",\"title_element\":\"h1\"},\"source\":{\"query\":{\"name\":\"#parent\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"}}}},{\"type\":\"text\",\"props\":{\"class\":\"uk-text-bold \",\"column_breakpoint\":\"m\",\"margin\":\"default\",\"maxwidth\":\"2xlarge\",\"text_color\":\"emphasis\"},\"source\":{\"query\":{\"name\":\"#parent\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"arguments\":{\"format\":\"list\",\"separator\":\"|\",\"link_style\":\"link-text\",\"show_publish_date\":false,\"show_author\":false,\"show_comments\":false,\"show_taxonomy\":\"category\",\"date_format\":\"\"},\"name\":\"metaString\"}}}}]},{\"type\":\"column\",\"props\":{\"css\":\"@media (max-width: 960px) {\\n    .el-column {\\n    \\tposition: absolute;\\n        bottom: 20px;\\n        left: 0px;\\n        padding: 0px;\\n    }\\n}\",\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"image\",\"props\":{\"css\":\"@media (max-width: 960px) {\\n    .el-image {\\n        max-width: 70vw;\\n    }\\n}\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/09\\\/LOGOS_NOVOS_TBC-01-1-3.svg\",\"image_svg_color\":\"emphasis\",\"image_width\":\"400\",\"margin\":\"\",\"text_align\":\"center\"}}]}],\"props\":{\"layout\":\"2-3,1-3\"}}],\"source\":{\"query\":{\"name\":\"posts.singlePost\"},\"props\":{\"image\":{\"filters\":{\"search\":\"\"},\"name\":\"featuredImage.url\"}}},\"name\":\"Hero - Case Studies\"},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"preserve_color\":true,\"style\":\"secondary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"panel-slider\",\"props\":{\"class\":\"uk-text-emphasis\",\"content_column_breakpoint\":\"m\",\"content_margin\":\"medium\",\"content_style\":\"text-large\",\"css\":\".el-title{\\n \\tfont-weight: 400;   \\n}\\n\\n.el-item{\\n \\tdisplay: flex;\\n    flex-direction: column;\\n    justify-content: center; \\n    align-items: center;\\n}\\n\\n@media(min-width: 1200px){\\n \\t.uk-margin-large-top.uk-light{\\n     \\tdisplay: none;   \\n    }\\n}\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"nav\":\"dotnav\",\"nav_align\":\"center\",\"nav_breakpoint\":\"\",\"nav_color\":\"light\",\"nav_margin\":\"large\",\"panel_card_match\":true,\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"slidenav\":\"outside\",\"slidenav_breakpoint\":\"xl\",\"slidenav_margin\":\"medium\",\"slidenav_outside_breakpoint\":\"xl\",\"slider_autoplay\":true,\"slider_autoplay_interval\":\"5\",\"slider_autoplay_pause\":true,\"slider_gap\":\"default\",\"slider_width\":\"fixed\",\"slider_width_default\":\"1-1\",\"slider_width_large\":\"1-3\",\"slider_width_medium\":\"\",\"slider_width_small\":\"1-2\",\"text_align\":\"center\",\"title_align\":\"top\",\"title_element\":\"h2\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_margin\":\"small\",\"title_style\":\"h4\"},\"children\":[{\"type\":\"panel-slider_item\",\"props\":{\"content\":\"\n\n<p>Global<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/08\\\/location.svg\",\"title\":\"Location\"}},{\"type\":\"panel-slider_item\",\"props\":{\"content\":\"\n\n<p>Servi\\u00e7os IT, Tecnologia e consultoria<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/08\\\/industry.svg\",\"title\":\"Ind\\u00fastria\"}},{\"type\":\"panel-slider_item\",\"props\":{\"content\":\"\n\n<p>Microsoft, Apple<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2023\\\/08\\\/technology.svg\",\"title\":\"Tecnologia\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Background\",\"css\":\".el-element{\\n \\tfont-weight: 400; 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As suas solu\\u00e7\\u00f5es s\\u00e3o l\\u00edderes na ind\\u00fastria e tem como miss\\u00e3o responder a exig\\u00eancias da gest\\u00e3o de TI e ser pioneira na pr\\u00f3xima gera\\u00e7\\u00e3o de medicamentos, tecnologia e conhecimentos que salvam vidas.<\\\/p>\",\"margin\":\"large\",\"margin_remove_top\":true}},{\"type\":\"headline\",\"props\":{\"content\":\"Desafio\",\"css\":\".el-element{\\n \\tfont-weight: 400;   \\n}\",\"title_color\":\"secondary\",\"title_element\":\"h2\",\"title_style\":\"heading-small\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Criar uma opera\\u00e7\\u00e3o para a instala\\u00e7\\u00e3o, armazenamento e expedi\\u00e7\\u00e3o de equipamentos inform\\u00e1ticos por toda a Europa, atrav\\u00e9s das melhores pr\\u00e1ticas que garantam a qualidade dos servi\\u00e7os prestados, a rapidez de entrega e o acompanhamento constante da entrega e apoio ao utilizador final.<\\\/p>\",\"margin\":\"large\",\"margin_remove_top\":true}},{\"type\":\"headline\",\"props\":{\"content\":\"Abordagem\",\"css\":\".el-element{\\n \\tfont-weight: 400;   \\n}\",\"title_color\":\"secondary\",\"title_element\":\"h2\",\"title_style\":\"heading-small\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Fornecer servi\\u00e7os t\\u00e9cnicos para o dep\\u00f3sito, instala\\u00e7\\u00f5es, embalagem, expedi\\u00e7\\u00e3o e invent\\u00e1rio de equipamento do utilizador final:<\\\/p>\\n\n\n<ul>\\n\n\n<li>Instala\\u00e7\\u00f5es e dep\\u00f3sito<\\\/li>\\n\n\n<li>Actividades t\\u00e9cnicas<\\\/li>\\n\n\n<li>Log\\u00edstica<\\\/li>\\n\n\n<li>Sistema de gest\\u00e3o da informa\\u00e7\\u00e3o e invent\\u00e1rio<\\\/li>\\n\n\n<li>Gest\\u00e3o de incidentes<\\\/li>\\n<\\\/ul>\",\"margin\":\"large\",\"margin_remove_top\":true}},{\"type\":\"headline\",\"props\":{\"content\":\"Entrega de Valor\",\"css\":\".el-element{\\n \\tfont-weight: 400;   \\n}\",\"title_color\":\"secondary\",\"title_element\":\"h2\",\"title_style\":\"heading-small\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Com in\\u00edcio em 2018, a nossa opera\\u00e7\\u00e3o tem garantido Depot Services em toda a Europa desde ent\\u00e3o, apoiando milhares de utilizadores em ind\\u00fastrias de cuidados de sa\\u00fade como a farmac\\u00eautica e a biotecnol\\u00f3gica.<\\\/p>\\n\n\n<p>Os principais resultados s\\u00e3o:<\\\/p>\\n\n\n<ul>\\n\n\n<li>Processos de instala\\u00e7\\u00e3o autom\\u00e1ticos<\\\/li>\\n\n\n<li>Instala\\u00e7\\u00f5es f\\u00edsicas com medidas de seguran\\u00e7a<\\\/li>\\n\n\n<li>Atualiza\\u00e7\\u00e3o constante dos procedimentos de apoio<\\\/li>\\n\n\n<li>Invent\\u00e1rio atualizado<\\\/li>\\n\n\n<li>Rastreamento de envios<\\\/li>\\n\n\n<li>Atualiza\\u00e7\\u00e3o online dos pedidos de servi\\u00e7o atrav\\u00e9s da ferramenta ITSM<\\\/li>\\n<\\\/ul>\",\"margin\":\"large\",\"margin_remove_top\":true}}]}]}]},{\"type\":\"section\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2023\\\/07\\\/Rectangle-165.png\",\"image_position\":\"center-center\",\"image_size\":\"cover\",\"padding\":\"large\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"small\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Descubra como agir quando o seu neg\\u00f3cio anda mais r\\u00e1pido do que os seus projetos tecnol\\u00f3gicos\",\"text_align\":\"center\",\"title_element\":\"div\",\"title_style\":\"h1\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"medium\",\"text_align\":\"center\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"Entre em contacto\",\"icon_align\":\"left\",\"link\":\"mailto:geral@newanderthal.pt\"}}]}]}]}],\"name\":\"CTA - 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